Mission, values, vision and strategy

What do we do?

We provide our owner-customers with facility services, food, transport and sterile processing services, technical services and complete material logistics services. We operate as an affiliate of our owners – an in-house company. We do most of our business with our owners.

Mission – We serve, so that society can operate

We provide our customers with high-quality and competitive services so that they can focus on their core business. We ensure a smooth and safe everyday life.

Vision – We are the partner of choice and an integral part of society’s service chains

We are the competent and best partner for staff, owners and customers. Open and honest discussion is at the heart of the partnership. We encourage each other in good times and support each other in difficult times. We act flexibly and react quickly to our customers’ needs – we want to be one step ahead.

Our values

We are a reliable partner. Our actions are guided by fairness, equality and responsibility. We follow commonly established rules and stick to what has been agreed. We want to be trustworthy.

We do work from one person to another. Our professionals deliver high-quality and reliable services. We work for people’s well-being. This guarantees the success of our customers and our company.

Our service attitude is what matters. Our work is guided by a “we always serve” attitude. Satisfied customers are a prerequisite for us and an incentive to do our job. We serve with a big heart, and this is visible to all our customers.

We have the courage and the will to go the extra mile. We dare to try new things and want our people to develop. We are not afraid of failure and we are ready to change our way of doing things. We challenge our partners to develop together with us.