Property services

We offer reliable and professional property services

We take care of our customers’ properties and facilities, taking care of their basic needs and maintenance. With regular maintenance, we ensure the long-term and economical operation of facilities, equipment and systems even in the most demanding operating environments. We use our customers’ electronic service records and, if necessary, we also participate in their development. We manage property services efficiently and economically, and we also monitor the condition of customer properties in advance, acting as our customers’ eyes and ears in their properties.

Our property services include:

• operation, care and maintenance of the property’s technical systems (HVAC systems)
• Property on-call 24/7
• HVAC and small contractors
• Refrigerator maintenance
• Electrical and minor repairs of technical equipment
• Building automation control room services and energy monitoring
• Specialist tasks related to property maintenance

Successful encounters in our customers’ daily lives are at the heart of what we do.

Preventive maintenance

Our services include preventive maintenance according to the customer’s maintenance book. We service and maintain building components as well as technical systems and equipment. We also make sure that the maintenance book is always up to date. Our preventive maintenance work includes tasks and operational monitoring related to the daily operation of various systems and equipment, including:

• Monitoring the condition of the external envelope of the building
• Maintenance of the ventilation system
• Monitoring the function of the heating system
• Changes in the setting values of control devices
• Time programme checks
• Alarm monitoring
• Ensuring the functionality of the burglar alarm, fire alarm and fire extinguishing systems

Fault repairs

Repairs to buildings are usually due to normal wear and tear, breakdown or vandalism. Urgent work is carried out immediately to avoid further damage and other work is carried out according to the planned schedule. Users of the premises can submit a service request for faults in the premises using our electronic form. We record clear comments on the service request from progress to completion and acknowledgement. Fault repairs are carried out by our specialists in property management, construction and specialised maintenance (HVAC).

Annual repair work

Correctly scheduled annual repair and maintenance work extends the technical life of properties and helps maintain the overall condition of the premises. Renovation services support the life-cycle management of our customers’ properties. Our services include:

• air repairs
• Metalwork and carpentry
• Roof maintenance work

Control room service

Our property services specialists perform control room services such as electrical and automation monitoring and energy efficiency monitoring on our customer properties. The control room service helps to develop building service operations to ensure energy efficiency and site-specific conditions. We can analyse most of the different alarms remotely.